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Q: What should I expect from my first session?
Q: Where should I park?
Q: Do you accept credit cards?
Q: What is your tipping policy?
Q: How often should I get a massage?
Q: Can you treat medical conditions or injuries? If so, is insurance accepted?
Q: I really need a massage, but I can't afford your rates. Is there anything you can do?
Q: I suffer from allergies or chemical sensitivities. Is your space safe?
Q: I can't make it to my appointment. Is there a cancellation fee?
Q: What should I expect from my first session?
A: You should plan to arrive ten to fifteen minutes before your scheduled appointment
to allow time for paperwork. If you arrive late, your treatment will still end on time in
consideration of the next client.
Water and other beverages are available as you wait. Your therapist will greet you and show you
to the treatment room, where you will discuss your health history, bodywork experience, preferences,
and goals. Your therapist may also analyze your posture to identify structural imbalances contributing
to your pain or tension. This information helps us design your session to best address your
needs. If there are any areas of your body that you would rather we avoid, please
let your therapist know at this time.
Your therapist will leave the room and return once you are laying comfortably between the sheets
on the table. Please undress to your level of comfort. During your massage, you will be draped to protect
your privacy, so completely undressing is appropriate. If you feel more comfortable wearing undergarments,
please feel free to do so.
Throughout your session please simply relax, breathe and allow us to move your limbs without assistance.
Your therapist will check in with you periodically for feedback on pressure and your general comfort.
Please speak up if you become uncomfortable for any reason. If you feel pain, if you need more pressure,
if the room is too warm or too chilled, if the music too loud, if your sinuses become uncomfortably
congested, we need you to let us know! Our work will be most effective if you are comfortable and completely
relaxed.
When your session is over, your therapist will leave you to rest for a few minutes. Take your
time getting up, note any changes in your body, and let everything sink in. When you're ready, come back
to the reception area and enjoy a glass of water before checking out.
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Q: Where should I park?
A: There is plenty of free parking near the Saltillo Lofts:
#1:On Comal next to Method Hair or across the street
from Method next to the Saltillo Plaza.
#2:On 5th Street next to the Saltillo Plaza.
#3: In the gravel parking lot just south of the Saltillo Lofts
off Comal.
Please do not park in the covered spaces directly behind the lofts.
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Q: Do you accept credit cards?
A: We accept Visa, Mastercard, Discover, and Debit cards, as well as
cash. We also accept personal checks from repeat clients.
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Q: What is your tipping policy?
A: Though not required, gratuities are a great way to show appreciation for the quality service
offered by our therapists. Tips average between 15% - 25% of the service price. You may leave a
tip in cash or add it to your credit card at check out.
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Q: How often should I get a massage?
A: Massage has a cumulative effect. While a single massage as a treat to yourself is wonderful,
regular massage - whatever the frequency - can lead to profound and long-lasting changes.
Depending on your personal preference, your budget, and your needs, you may choose to come every
week or just a few times a year. Everyone's needs are different, but generally speaking,
once a month provides "maintenance" of previous progress, while more frequent visits create more
long-term change. For acute issues such as injury recovery or chronic pain, frequent visits
are recommended initially.
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Q: Can you treat medical conditions or injuries? If so, is insurance accepted?
A: Massage therapists cannot legally diagnose or treat any condition.
However, many of our therapists have extensive experience dealing with certain injuries
and medical conditions, and with your doctor's permission we can work with you to speed your
full recovery. We encourage you to consult with us to explore the appropriate treatment options
for your condition.
At this time, we do not accept insurance, but we can provide you with the necessary documentation
to file for reimbursement. In general, motor accidents and job-related injuries are covered.
Few medical insurance companies in Texas cover massage therapy in their basic plans, but check
with your company for benefits.
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Q: I really need a massage, but I can't afford your rates. Is there anything you can do?
A: We offer a variety of packages at reduced rates, and we also offer a sliding scale on a case
by case basis. Please contact us to discuss your situation.
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Q: I suffer from allergies or chemical sensitivities. Is your space safe?
A: We have done our best to make Myo a safe environment for those with sensitivities.
We used zero VOC paints, we do not burn candles, our sheets are washed with unscented natural
detergent, and we stock unscented hypoallergenic lotions. Since the building and our furnishings
are new, however, it is impossible to guarantee that they have completely aired, and we cannot control
the scents other clients bring to our space. Certain of our products do contain essential oils.
Please feel free to come visit our space before making an appointment. With prior notice, we can also
remove all rugs, product containers and other questionable items from your treatment room. Alternately,
consider booking an out-call.
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Q: I can't make it to my appointment. Is there a cancellation fee?
A: The cancellation policy is well defined in the Policies section of our website.
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Thinking About Deep Tissue Massage? Austin Massage Therapists At Myo Massage Therapy Austin Will Find The Right Modality For You!
There are so many kinds of massage, it can be overwhelming to try and pick one. The Austin massage therapists at Myo Massage all have advanced training from excellent massage therapy schools. We work with clients to find the right treatments to really address their needs, whether that’s relaxation, recovery from a sports injury, or managing chronic pain. Different solutions for different bodies and the advanced training to do it correctly is what Myo Massage offers Austin. Bodywork, massage, zero balancing, spa services and more are all in one convenient location.
If you have questions about what to expect, pricing and payment, allergies, or special accommodations, please check below to see if we’ve answered your question already. If not, call us at 512.472.4696. We’re happy to answer your questions about massage therapy. Austin, TX voted Myo Massage #1 in the 2007 Citysearch poll. Come experience the difference truly great massage can make in your life!
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